SM Number: SM17477
Status: Closed by LRO
Type: In-house
Subject Matter: Budget;Economic Development;Technology
Particulars: Outsourcing of contact centre services through the various city departments such as the 311 service to introduce economic and operational efficiencies.
Proposed Start Date: 2011-01-21
Proposed End Date: 2015-12-31
Initial Approval Date: 2011-11-24
Effective Date: 2016-02-04
| Id | Report ID | Type | Name | Trade Name | Description | Business Type | Address |
|---|---|---|---|---|---|---|---|
| 8186 | SM17477 | FirmType.IN_HOUSE | Longbranch Centre | None | Call Centre Activities: inbound, outbound, help-desk (primary,secondary,tertiary),helpdesk, call overflow, up to 120 concurrent users | FirmBusinessType.CORPORATION | 3301 Lake |Shore Blvd W, toronto, Ontario, Canada, m8w 1m8 |